Privacy Policy

PRIVACY POLICY for North Cypress Fitness Center

Introduction:This Privacy Policy explains how North Cypress Fitness Center ("we", "us", or "our") collects, uses, discloses, and protects personal information of our members and website visitors. This policy applies to information collected through our website, mobile applications, at our physical locations, and through other interactions with our business.

Information We Collect

Personal Information - We collect the following types of personal information:

• Contact information (name, email address, phone number, mailing address)
• Demographic information (age, gender, date of birth)
• Payment information (credit card details, bank account information)
• Health and fitness information (height, weight, fitness goals, medical conditions)
• Membership details (membership type, start date, usage history)
• Photos and video footage from our facilities
• Information provided through forms, surveys, or correspondence

Automatically Collected Information - We automatically collect certain information when you visit our website or use our mobile apps, including:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages viewed and time spent on pages
• Referring website
• Search terms used to find our site

How We Use Your Information - We use the personal information we collect for the following purposes:

• To provide and manage your membership
• To process payments and billing
• To communicate with you about your account and our services
• To personalize your experience and provide tailored content
• To improve our facilities, services, and marketing efforts
• To analyze usage patterns and trends
• To comply with legal obligations

Information Sharing and Disclosure - We may share your personal information in the following circumstances:

• With service providers who perform services on our behalf
• With business partners for joint marketing efforts (with your consent)
• In response to legal requests or to protect our rights
• In connection with a business transfer or acquisition
• With your consent or at your direction

We do not sell your personal information to third parties.

Your Rights and Choices - You have certain rights regarding your personal information, including:

• Accessing and updating your information
• Opting out of marketing communications
• Requesting deletion of your information (subject to legal requirements)
• Restricting certain uses of your data

To exercise these rights, please contact us using the information provided at the end of this policy.

Data Security - We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Children's Privacy - Our services are not directed to children under 15. We do not knowingly collect personal information from children under 15. If we become aware that we have collected personal information from a child under 15, we will take steps to delete that information.

Changes to This Policy - We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date.

Contact Us - If you have any questions or concerns about this Privacy Policy, please contact us at:

North Cypress Fitness Center
1606 S Magnolia St
Hammond, LA 70403
Phone: (985) 542-3121
Email: clubinfo@northcypress.com

Effective Date: October 18, 2024

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